Shipping policy

SHIPPING POLICY

Shipment Processing Time All orders are processed within 2-4 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed.

Shipping Rates & Delivery Estimates All orders are shipped from Tbilisi, Georgia via DHL Express.

  • Estimated delivery time: 5-8 business days.

  • Shipping cost: Free Worldwide Shipping on all orders.

Shipment Confirmation & Order Tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

 

Erekle Kiparoidze Mejik Brash Individual Entrepreneur is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer.

 

Damages If you receive your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Contact Information For any questions regarding shipping or your order, contact us at:

  • Email: mailforere@gmail.com

  • Studio Address: Ivan Turgenevi st. 5, Tbilisi, 0102, Georgia

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    Legal Address: Gogasheni st., N3, Nadzaladevi district, Tbilisi, 0180, Georgia